Incurring a loss can be a very stressful time in your life and we are here for you. From filing a claim through the resolution of that claim, the claims process can take time and bring about many questions. We are your advocate and can help you navigate this process. The fastest way to expedite a claim and get proper instructions is to contact the carrier directly on their claims hotline. Below are some helpful hints about claims:

Locate your policy, policy number, and carrier’s information

Contact the carrier immediately with loss description and ask for instructions (links below)

Create a diary of the loss to include the date, time, and circumstances surrounding the loss

Document the loss with photos, video, receipts, and written inventory of damaged items

Record information the carrier gives: claim number, claim representative, contact numbers

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Claims

Incurring a loss can be a very stressful time in your life and we are here for you. From filing a claim through the resolution of that claim, the claims process can take time and bring about many questions. We are your advocate and can help you navigate this process. The fastest way to file a claim and get immediate instructions is to contact the carrier directly on their claims hotline. Below are some helpful hints about claims:

Locate your policy, policy number, and carrier’s contact information

Contact the carrier immediately with loss description and ask for instructions (links below)

Create a diary of the loss to include the date, time, and circumstances surrounding the loss

Document the loss with photos, video, receipts, and written inventory of damaged items

Record information the carrier gives: claim number, claim representative, contact numbers

Flood:

Flood:

Flood:

Why Capstone? We are locals for locals. We know what it means to live in Southeast Louisiana & the risks we face every day. We have years of experience helping people navigate the claims process. But mostly because we care.